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Keep up with office technology.

Looking for the latest in document and information technology? Want tips on improving your efficiency? Look no further than the SumnerOne’s blog.

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HOW TO GO ALL MACGYVER ON (FIX) THAT PRINTER JAM

As technology has improved, the relationship between a sheet of 8 ½ by 11” paper and the mechanical guts of a printer has become more and more like an old married couple. Most days, they get along beautifully and there isn’t a single concern or disruption as they go through their daily routines together.

WHEN PRINTER MAYHEM STRIKES

Thanks to a well-known car insurance company, we all know that “mayhem” can wreak havoc on the roadways. But, just like getting stuck trying to change a tire in a heavy rainstorm, you can get stuck bending over a printer, trying to change out an ink cartridge, jiggling the USB cable of a non-networked printer that won’t print, or yanking out a paper jam…and then that paper jam turns out to be a ...

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3 Reasons to Move to an ECM (Electronic Content Management) Solution

    Small and medium businesses see a lot of value when moving to managed document solutions, but it takes a little digging. We find the top benefits to our clients who adopt electronic content management (ECM) fall into three categories access, monitoring and processing all of that critical data. Some examples include:

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So You Say?

    Amazon Alexa may be the darling of household technologies at the moment, but the implications for business are no less dramatic. AI is driving text-to-speech and the inverse, as well as image recognition. Cousins to Alexa, Amazon Rekognition and Lex are accelerating development in the AI space and it’s coming to businesses with real-time functionality and an affordable price point.

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Change Your Browser Support Every 3,000 Miles

    Browsers have a pretty short lifecycle, but they are often one of the most vulnerable points of your technology solution if not updated regularly. What’s in use in your office right now? IE8 or 9? At the start of 2016, Microsoft stopped supporting Internet Explorer versions 8, 9 and 10 for Windows 7, 8.1 and 10. When it comes to browser versions, there are two main concerns for small and ...

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In the Event of a Water Landing…

    Disaster planning and recovery is a critical exercise for every company. In addition to the safety of your employees and the protection of your physical space, with technology at the core of most businesses, planning for emergencies and recovery is a crucial, ongoing need.

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Hidden Risks in your File Cabinets

    A recent survey by Concur revealed that sixty percent of small and medium businesses still keep important files in a filing cabinet. If that’s you, we need to talk. Your staff may absolutely rock the filing system you have, but it’s putting your business at risk.

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