What is VoIP? The word is definitely fun to say, but what exactly does it mean for you and your business? VoIP is a term that refers to Voice over Internet Protocol. Still, what does that mean? This service is also known as internet telephony, it converts voice vibrations to compressed digital signals that translate to internet protocol (IP) packets. These IP packets are then transmitted and converted into a regular telephone signal. In essence, it allows computer users and businesses to make telephone calls from a desktop computer or other connected devices that are equipped with VoIP technology. This sounds like a valuable tool for businesses, but the other features and bonuses attached to switching to VoIP technology are just as great.