SumnerOne Blog

Jenni Duke

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Recent Posts

Rethinking Support: How Predictive Maintenance is Revolutionizing the Print Industry

Posted by Jenni Duke on Oct 17, 2019 10:50:57 AM

It’s coming up on cold and flu season, and many of us are lining up to get preventive maintenance: a flu shot. Preventive maintenance is how most things are maintained and serviced—from human bodies to household appliances. In anticipation of mechanical parts breaking or needing repairs, we schedule service. Oil changes, annual HVAC assessments, and annual wellness exams are all examples of preventative maintenance. We hope that periodically checking the status of a piece of equipment will alert us to upcoming failure, reducing the amount of equipment downtime and the cost of repairs.

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Topics: Printers, Copiers & MFPs, Production Print, Technology

6 Ways to Avoid Malpractice and Negligence Lawsuits with IT Services

Posted by Jenni Duke on Oct 7, 2019 8:47:48 AM

Doctors and lawyers are two of the most universally respected careers. Having great earning potential gives people the perception that these jobs should be worth the inherent stress associated therein. The risks connected with these occupations, however, go far beyond the pressure of a typical job, arguably even others with high salaries. Intense workload, unrealistic demands, and lack of recognition make these careers some of the most stressful. Most workers also don’t fear a lawsuit if they make a mistake or are perceived to make a mistake at work. Piling on the anxiety for physicians and lawyers, the fear of litigation is a real threat for them, with over 1/3 of physicians having a malpractice claim against them at some point their careers, and 4 out of 5 lawyers experiencing at least one malpractice claim during their careers.

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Topics: IT Management, Technology, managed services

HP Latex Printing: Make Your Next Office Event Feel Like a Trade Show

Posted by Jenni Duke on Oct 3, 2019 9:00:00 AM

If you work in an office, you’ve been to a boring office event. Droning on during birthday songs, counting the minutes through boring games, plastering on a smile while you force small talk—we’ve all been there. Forced fun among staff seems to be a part of corporate culture. But what if there was a better way to engage coworkers? What if you could also display some awesome new printing capabilities and captivate your team members at the same time? The answer lies in treating your next workplace event like a trade show.

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Topics: Environmental Impact, Events, large format print

Does your business phone system need an upgrade?

Posted by Jenni Duke on Sep 23, 2019 8:30:00 AM

Since 1867 and the first phone conversation when Mr. Bell asked Mr. Watson to come into the next room, the telephone has continued to change. Rotary, wall, touchpads, cordless, cell, satellite--technology has come a long way in one hundred and fifty years. In 2019, people use phones regularly for personal and business use. Staying on top of important dates with calendar apps, checking in with coworkers using collaborative software, perusing e-mails between meetings, and sending text messages are all modern conveniences that Alexander Graham Bell wouldn't have dreamed of. All of those listed capabilities, however, are performed on a mobile phone. Mobile phones get replaced when their contracts expire or when they require service. What about office phone systems? When are they usually upgraded?

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Topics: VoIP, managed services