I started with SumnerOne in 2006. It was a different world of technology at that time. The technology advances that we had were moving into affordable color copying in an office. Its crazy to think that at that time, a color print cost $.15 and black and white prints were $.013. And that was considered a bargain! Since then, the world of office technology has moved past printers and copiers and further into the realm of the digital age. In my experience, I can tell you that one thing is certain: technology is constantly changing and if you want to stay relevant, you better be changing with technology. I can assure you that if my sole expertise was telling you what printer fit your business, I'd have a lot of spare time on my hands. So how has SumnerOne evolved into more than just a printer and copier dealer? Let me tell you how we've done it:
The past few months, we have discussed the “IT” problem. It’s well-known that the biggest security risk for a company is its people. Educating your employees on possible threats is the first line of defense, but this can only help so much in the battle of keeping your network secure. The devious cyber criminals that are trying to wreak havoc on your business are pretty sinister and tricky. The need for IT support for any business is inevitable, but which type of IT services is right for you?
The pulse of every company today can usually be measured by their digital presence. Almost everyone has a website and their business survives working on a network. As workers start their day, they have a cup of coffee or two in the morning. They sit at their desk answering calls and e-mails and things run smoothly as the workday hums along; until there is a problem with your network or device. But how can you be sure that the IT provider there to solve your issues has your businesses best interest in mind?
What is “IT”? You never know where “IT” could be. Lurking around the printer, responding to e-mails, or answering phone calls.
Maybe "IT" comes in an unexpected e-mail from your coworker, Ted. You click on the link inside without hesitation. Ted is notorious for sharing the best memes. Why wouldn’t you? You wait for the web page to load with anticipation but the page never loads - oh well, there's work to do. Did you notice that Ted's email address was misspelled? What about the web address that the link was sending you to? It was different than the link in the email.
Small and medium businesses see a lot of value when moving to managed document solutions, but it takes a little digging. We find the top benefits to our clients who adopt electronic content management (ECM) fall into three categories access, monitoring and processing all of that critical data. Some examples include:
Amazon Alexa may be the darling of household technologies at the moment, but the implications for business are no less dramatic. AI is driving text-to-speech and the inverse, as well as image recognition. Cousins to Alexa, Amazon Rekognition and Lex are accelerating development in the AI space and it’s coming to businesses with real-time functionality and an affordable price point.
Browsers have a pretty short lifecycle, but they are often one of the most vulnerable points of your technology solution if not updated regularly. What’s in use in your office right now? IE8 or 9? At the start of 2016, Microsoft stopped supporting Internet Explorer versions 8, 9 and 10 for Windows 7, 8.1 and 10. When it comes to browser versions, there are two main concerns for small and medium businesses: